Returns

Returns Policy at La Housse de Coussin: Simplifying the Online Shopping Experience

At La Housse de Coussin, we understand that sometimes things don't go as planned.

Our returns policy aims to give you peace of mind when shopping online.

Read on to learn the details of our returns process.

Mandatory Contact

Before starting the return process, we ask that you contact our team.

This can be done easily by filling out our online contact form or by sending us an email at lahoussedecoussin@gmail.com .

We believe in open and direct communication to resolve any issues you may have.

Return Deadline

You have 14 days from receipt of your package to initiate a return.

This gives you the time you need to evaluate your purchase and decide whether it fully meets your expectations.

Return Fees

If an item does not meet your expectations, the return costs will be your responsibility .

We encourage you to think carefully before finalizing your purchase to avoid any inconvenience.

However, if the item is defective or does not match what you ordered, the return shipping costs will be our responsibility . We undertake to rectify any errors on our part.

Simple Return Process

Our dedicated returns team will work to make the process as easy as possible for you. We'll guide you through every step, from initial contact to confirmation of your return.

Refund or Exchange

Once we have received , inspected the returned item and validated the reason, we will proceed with the refund or exchange according to your preference.

Our goal is to provide you with complete satisfaction.

At La Housse de Coussin, your shopping experience is our priority, and our returns policy reflects our commitment to your satisfaction.

Please do not hesitate to contact us with any questions or concerns.